service management

In the current scenario a transformation of the IT Operation is necessary, from a pure technological management model, to a governance model driven by business needs.

To achieve the objective N&C offers a qualified team with certified ITIL resources that make the constant updating of their background a major strong point.

What is ITIL?

ITIL™ is a complete documentation used as framework that embodies best practices for IT Service Management.

Quickly become an international standard,it describes the processes required to efficiently manage your IT infrastructure and to ensure service levels in accordance with the requirements of the organisation and the agreements with customers.

service management

These processes have been grouped in specific chapters:

  • SERVICE SUPPORT
  • SERVICE DELIVERY
  • ICT INFRASTRUCTURE MANAGEMENT
  • PLANNING TO IMPLEMENT SERVICE MANAGEMENT
  • APPLICATION MANAGEMENT
  • THE BUSINESS PERSPECTIVE
  • SECURITY MANAGEMENT

The need to offer reliable and efficient services with 24x7x365 approach pushed N&C to build his highly trained people team, achieving the ISO 27001 certification for its offices in guarantee of its internal organization

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EVENTSCYBERTECH EUROPE 2017

N&C is taking part ,as an Exhibitor, at Cybertech Europe 2017 to present its “vision” of Security which sees in the integration of technological solutions the most effective strategy for safeguarding the public and private information assets.

Cybertech Europe 2017 is one of the world's largest events dedicated to Cyber ​​Security and Intelligence, which took place in Rome on 26 and 27 September in the exclusive Rome Convention Center – La Nu... continua

CYBERTECH EUROPE 2017